Refund Policy

1. General Policy

Adhyatmik Darshan Foundation is a charitable organisation. Contributions made through this website are *voluntary charitable donations* intended to support the Foundation's charitable, humanitarian, social-welfare and relief activities.
*Once a donation has been successfully completed, it is considered final and is not eligible for cancellation or refund.*
The Foundation does *not have a general refund or cancellation facility for voluntary charitable donations.*
By making a donation through our website, the donor acknowledges and agrees to this policy.

2. No Refund on Voluntary Donations

Donors should carefully verify the donation amount and other details before completing a transaction.
Once a donation has been successfully processed:

• The donation cannot be cancelled.
• The donation amount will not ordinarily be refunded.
• A donor cannot request a refund merely because they have changed their mind.
• Donations cannot be transferred to another person.
• Donations cannot be exchanged for any goods, services or other benefits.

The Foundation reserves the right to use successfully received donations for its charitable objectives and activities in accordance with applicable laws and its organisational policies.

3. Campaign Donations

Donations made towards a specific Social Sankalp campaign are also treated as voluntary charitable contributions and are *non-refundable*.
If circumstances change and a particular campaign:

• Reaches its required funding level;
• Ends before all funds are utilised;
• Becomes impractical;
• Is no longer required; or
• Experiences a change in humanitarian or operational circumstances,

the Foundation may, where legally and operationally appropriate, utilise the funds for another closely related charitable purpose rather than refunding the donation.
This allows the Foundation to continue using charitable contributions for genuine social-welfare purposes.

4. Incorrect or Duplicate Transactions

The Foundation does not provide refunds for ordinary voluntary donations. However, if you believe that a payment has been *technically duplicated, incorrectly charged, or debited from your bank account despite the transaction being unsuccessful*, please contact us promptly with the relevant transaction details.
Such cases will be reviewed to determine the appropriate resolution.
This provision is intended to address *payment-processing errors and does not create a general right to cancel or refund a voluntary charitable donation.*

5. Failed or Pending Transactions

If your bank account has been debited but the donation transaction on our website shows as failed, pending or incomplete, please allow reasonable time for the payment system and banking network to reconcile the transaction.
Depending on the circumstances, the amount may be automatically reversed by the payment gateway or banking system.
If the amount has not been reversed after the applicable banking/payment-processing period, you may contact us with:

• Donor name
• Registered email address
• Mobile number
• Donation amount
• Date of transaction
• Transaction/reference ID
• Payment status
• Relevant bank/payment confirmation

We will review the transaction and coordinate with the payment service provider where necessary.

6. Payment Gateway Transactions

Online donations may be processed through third-party payment service providers such as *Razorpay*.
Payment processing, transaction authentication, reversals and settlement may involve Razorpay, banks, card networks, UPI providers or other financial institutions.
Where a transaction issue is caused by the banking system, payment gateway or another financial intermediary, resolution may be subject to the procedures and timelines of the relevant service provider.

7. Donor Responsibility

Before completing a donation, donors are requested to carefully verify:

• Donation amount
• Name
• Email address
• Mobile number
• PAN details, where applicable
• Campaign selected
• Payment details

The Foundation is not responsible for errors resulting from incorrect information voluntarily entered by the donor, except where otherwise required by applicable law.

8. Fraudulent or Unauthorised Transactions

If you believe that a transaction was made without your authorisation, please immediately contact your bank, card issuer, UPI provider or relevant payment service provider.
You may also inform Adhyatmik Darshan Foundation using the contact details below so that we can review the matter from our side.

9. Donation Receipts

Where applicable, the Foundation may issue a donation receipt based on the information supplied by the donor.
A donation receipt does not represent a promise that the donation can subsequently be cancelled or refunded.
Where tax benefits are applicable, eligibility will depend upon the Foundation's applicable approvals and prevailing laws.

10. Policy Changes

Adhyatmik Darshan Foundation reserves the right to modify this Refund & Cancellation Policy from time to time to reflect changes in its activities, payment arrangements or applicable laws.
Any updated version will be published on this page with a revised "Last Updated" date.

11. Acceptance

By making a donation through this website, you acknowledge that: